Privacy Statement
GKC respects your personal data and this privacy statement explains how we handle your personal data and protect your privacy rights.
We collect personal data from you when you engage with us via phone, email, website, online chat, or in person. This privacy statement covers all our products and services, and all our interactions with you.
What we collect
This information we collect may be about you or your business and includes:
name
contact details
your role and the organisation you work for
location
billing or purchase information
licensing, product, and platform information
How we use information
GKC collects your personal information to:
improve and develop our offerings and customer service
help run our business effectively
provide you with enterprise monitoring, data engineering and enterprise search products and services
decide what marketing you receive to ensure you get the relevant product and service information
Providing some information is optional. You can choose not to give us personal information however, if you do, it may limit our ability to;
provide you with the product or service you want
respond to your requests
provision, manage or administer your product or service
personalize your experience with us
When we share personal information, and whom we share it with
Alongside our team, GKC may share your information:
in accordance with NZ laws
when we’re legally required to
with other organisations - if its consistent with the purposes for which we use and process your information as described above, and
related companies and other third parties such as our product partners to provision licenses and provide you with relevant product information
How we protect your information
GKC follows industry best practices to protect you and your data. This includes limiting access to information via security measures such as 2-factor authentication, and through role-based access control to ensure only the people who need to see your information have access too it.